Frequently Ask Questions

Name: E-Com Shipping Solutions (P) Ltd
Address: A-60, Mahipal Pur Extn., NH- 8, ,New Delhi, 110037, India
Telephone: +91(11)- 4840 0000

Frequently Ask Question

1. How can I open an account with E Com Shipping Solutions Pvt Ltd?

Click at info@ecsspl.com and send in your request along with contact details, date & time convenient to you in the body of the mail, so that our representative can visit you.

2. How much will it cost to send my shipment?

Click at Get Quote for rate qurery.

3. Which document is required for KYC of Firm?

Document required for KYC for Firm:

Import Export code
GST No.
Aadhar Card
Indian electoral Voter ID Card
Passport
Pan Card

4. Which document is required for KYC of indivisuals?

Document required for KYC for Indivisuals:

Aadhar Card
Indian electoral Voter ID Card
Passport
Pan Card

5. How can I request for Pick up?

Click at Request Pick Up.

6. What is Volumetric weight and how it is calculated?

Click at Metric Conversion.

7. How can I locate a shipment that has been sent to me / has been sent by me?

Click At Tracking for track a shipment.

8. How can I be a agent of E Com Shipping Solutions Pvt Ltd?

Click A Frenchisee for become our agent.

9. Will you do the packing of my parcel?

Yes. Parcels are packed as per the norms of the carrier companies.

10. What happens if my parcel gets damaged or does not reach?

We file for claim with the carrier company. depending on material damage. There is no claim procedure for fragile items. An indemnity letter is to be submitted beforehand to the carrier as per guidelines. All the same we do we our best to ensure that it is packed carefully, labeled as FRAGILE and handled carefully.